Emails and electronic newsletters from the International Office are ending up in my junk folder or never arrive at all, even after I subscribed. What can I do?
Whitelisting
To insure that you receive the e-mail content you requested from any of the Kiwanis Web sites, please check that your e-mail program allows all messages from the @kiwanis.org domain to be delivered to your inbox. This whitelisting process is part of your e-mail program’s filtering system to help you manage the e-mails you do want delivered.
Your e-mail program can distinguish most good e-mail messages from spam or junk e-mail. When it detects a message with pre-determined “red flag” words, suspicious content, or if the message originates from a suspicious e-mail address, the program can automatically send it to a junk or spam folder. Sometimes a legitimate message can also be misdirected to your junk folder, so it is good practice to check it on occasion.
We encourage you to review your e-mail program’s help or user documents to learn:
- how to enable or “whitelist” and manage e-mail from @kiwanis.org and other sources
- if and how often your program automatically deletes the contents of your junk folder (this will help you decide how often to check the junk folder)
- how to manage the way it filters out bad messages
Taking the time to whitelist messages from trusted sources and to become familiar with your e-mail program’s filtering tools can ultimately save you time and frustration.
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Where do I login to get forms and literature?
You no longer need a login to access 99% of the member forms and literature now housed on the KiwanisOne portal at www.KiwanisOne.org. If you try to access a resource that is password-protected, you will automatically be redirected to the appropriate login page.
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I cannot find forms and literature. Where did it go?
Forms and literature (PDFs, etc.) for members is no longer on www.kiwanis.org. These can now be accessed on the KiwanisOne portal under the Kiwanis Community tab, listed as Downloads, then choose Downloads Library. Go to http://community.kiwanisone.org/media/.
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I’m having trouble finding the [fill-in-the-blank] form. Where’s the old forms and literature menu?
The quickest way to find a resource on the KiwanisOne portal is to use search. Results will find both forms, downloadable files, and description (Web) pages.
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I like the new site, but I was used to the old one. Until the migration is complete, can I still use the old site?
Yes, you can still access the old Kiwanis site for a limited time at http://classic.kiwanis.org.
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Why did you move forms and literature and resource descriptions off of kiwanis.org?
Kiwanis.org is now a marketing and PR site focused on illustrating the mission of Kiwanis to prospective members. It made sense to move Kiwanis business and administrative resources to the KiwanisOne portal so that non-members and the general public didn’t get confused by internal content and messages. During this transition, you may notice members-only news and data on the public site, but that information will soon reside only on KiwanisOne.
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The downloadable resources URL is hard to remember. Is there a quick link on KiwanisOne that will jump me straight there?
Yes! Click “Downloads” in the left-hand nav on KiwanisOne (Member Resources tab) and it will take you automatically to the top 20 downloads. You can then click on Downloads Library to see all of the downloads.
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My e-mails to Kiwanis International, especially Web site form submits, bounce back or seem to get lost in cyberspace. I'm an AOL user. What's up with that?
AOL includes a number of anti-spam (a.k.a. junk email) tools. Like all anti-spam software, these tools are not perfect. Sometimes legitimate email is accidentally tagged as spam and deleted. To make sure that no email from Kiwanis International (e.g., password confirmation email) is accidentally tagged as spam, you have two options:
Option 1: ACCEPT ALL EMAIL
- Click the "Mail" link on the AOL toolbar
- From the drop-down menu, click on "Mail Controls" or "Block Unwanted Mail"
- Click the "Off" link below and at the far left end of the horizontal bar
- Make sure all the "Additional Spam Filters" in the bottom section of this window are set to "OFF"
- Click "Save"
Option 2: ADD KIWANIS AND OR KIWANIS.ORG TO YOUR ADDRESS BOOK
- Click the "Mail" link on the AOL toolbar
- From the drop-down menu, click on "Address Book"
- Click the "Add" or "Add Contact" button
- For "Screen Name" type: Kiwanis
- For the first "Other email" type either membernews@kiwanis.org, familystore@kiwanis.org, supplies@kiwanis.org, kiwanisone@kiwanis.org, convention@kiwanis.org, kiwanisremote@kiwanis.org, membership@kiwanis.org, helpdesk@kiwanis.org, helpline@kiwanis.org, memberservices@kiwanis.org, subscribe@kiwanis.org, or magazine@kiwanis.org
- If your emails are bouncing back in relation to a Kiwanis-family program, consider adding the specific email, such as circlek@kiwanis.org
- For the second "Other email" type: internet@kiwanis.org
- Click "Save"
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How/Where/When did Kiwanis begin?
Founded in Detroit, Michigan, on January 21, 1915, Kiwanis started with one club. A year later, the Kiwanis Club of Hamilton, Ontario, was chartered. Worldwide expansion began in 1962, and today Kiwanis clubs are active in every part of the world.
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What is the Kiwanis Motto?
"Serving the Children of the World"
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What does the name "Kiwanis" mean?
”We trade” or “we have a good time.” The expression, Nunc Keewanis, comes from an American Indian language of the Detroit area.
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How many Kiwanis clubs/members are there?
About 8,000 Kiwanis clubs with more than 250,000 members in 70 countries.
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What are Kiwanians?
Volunteers from all walks of life, united in their commitment to serve children and their communities worldwide.
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What other organizations does Kiwanis sponsor?
Kiwanis International sponsors several service clubs for young people, under what is called Service Leadership Programs. These include:
- Circle K International, which has 13,000 members on 450 university and college campuses in 17 nations.
- Key Club International, which has 5,000 clubs andmore than 250,000 members in 27 nations.
- Builders Club, which has more than 36,000 members in more than 1,200 clubs in eight nations.
- K-Kids, which has 27,000 members in 950 clubs in elementary schools in eight nations.
- Kiwanis Junior, for young adults in Europe.
- Aktion Club, which has more than 6,790 members in more than 260 clubs for adults living with disabilities.
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How much community service is done by Kiwanis clubs around the world?
Annually, Kiwanis clubs sponsor 150,000 service projects, spend nearly $100 million, and contribute some 6.2 million hours of volunteer time.
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What does Kiwanis do on an international scale to serve the children of the world?
Kiwanis' continuing service emphasis is called "Young Children: Priority One," which focuses on the special needs of children from prenatal development to age 5. In one year, projects conducted as part of the "Young Children: Priority One" service emphasis typically involve $14.3 million and 1.3 million volunteer hours.
In 1994, Kiwanis launched its first Worldwide Service Project, a partnership with UNICEF to eliminate iodine deficiency disorders by the year 2000. Iodine deficiency is rare in areas where iodized salt is used, but in other parts of the world, IDD is the leading cause of preventable mental and physical retardation. As many as 1.5 billion people are at risk, especially young children. The initial fundraising goal of $75 million was surpassed in 2001. IDD projects have now been funded in 100 nations.
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Why doesn’t my Member Community login/password work?
We launched a redesign of Kiwanis.org and all things related to members (formerly Member Community) are now located at www.KiwanisOne.org This is the new place to get all your documents, forms and resource materials. Data transfer continues and we are working to further improve information access.
If you can't find something at KiwanisOne.org, under Kiwanis Community, then Downloads, choose Downloads Library – let us know and we'll see what we can do to help. Currently, no login or password is needed to access information; there are no sensitive, password-protected materials uploaded yet.
We will be clarifying the “no login needed” status on the appropriate login pages very soon and will take them down and post a request to re-register when that functionality is ready. Thanks for your patience.
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Where do I find previous available literature and form items such as PDFs, Word documents, Excel sheets, PowerPoint presentations, graphics and logos, and videos?
Much of the members-only material has moved to www.KiwanisOne.org (under Kiwanis Community, then Downloads and then Downloads Library). No login or password is needed.
Follow step-by-step to access all downloadable materials on KiwanisOne:
Under Kiwanis Community, then Downloads and Downloads Library on KiwanisOne.org, scan the available folder categories on the left hand side. When clicked, the folders will expand with more sub-folders underneath.
For example: Click the Marketing & Public Relations folder and several folders will show beneath, where you could choose the Graphics & Logos folder to find all currently available logo files. Click the download button to view or save to your local files.
As an alternative, you can also use the Search function at the top right corner of the web page and type in key words that will help find your document. If you are unable to find a resource or document, please email kiwanisone@kiwanis.org.
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What is KiwanisOne exactly? What is a member portal?
Referred to as the "member portal," KiwanisOne is a set of resources grouped together to improve the member experience and make us more effective Kiwanians. Some of the components are finished and available now; others are still under development. New features and resources are being added daily.
For those wanting further details on KiwanisOne’s individual components, the member portal will feature the following set of resources:
Member Resources
Downloads (files, forms and literature -- including PDFs, Word docs, toolkits, logos, graphic standards, templates and more -- previously found on kiwanis.org are now available via a simple folder system within Downloads. Please note: Downloads are currently housed under the Kiwanis Community tab, but will be moving soon to the Member Resources section.)
These functions coming soon:
Service ideas (this searchable database is in development)
Marketing and PR resources (in development)
Club building tools (in development)
Growth campaign resources (in development)
Awards, contests (in development)
Web site resources (in development)
Much more …
Online Reporting - All Kiwanis reporting will eventually be done through KiwanisOne. Currently, monthly reports and club election reports are in use. If you are not reporting online, please contact your district and ask how to get started.
Club Management System - Kiwanis International and Club Resource, LLC, have partnered to make a Web-based club management system available to all clubs. Included in the fee-based subscription are event management tools, newsletter creator, secretary tools, public Web site, and much more. If you would like to access a demo, click on the Club Management tab above and enter the following: E-mail: fullversion@clubresource.com, password: kiwanis.
Kiwanis Leader - Envision a place where all leaders or leaders-in-training can go to find out what is happening in the world of leadership, especially as it relates to Kiwanis and our unique brand of leadership through service to others. Kiwanis Leader is the starting point for that vision. We welcome users from inside and outside the Kiwanis family to browse and use these resources.
Kiwanis Community (these functions coming soon)
Chat
Surveys
Polls
RSS feeds
Podcasts
FAQ
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If there’s no need to log in for resources at this time, why have the Member Login link at all? Can’t you just hide it?
We understand this is confusing and we will place some clarification text on the login pages very soon. Unfortunately, our internal admin and development tasks for the Web sites utilize this same login area, so we are unable to “hide” this function. We are working diligently to correct the functionality for you and alert others who may try the same avenue. At the same time, we are working to make the Login functional so that all this confusion will be history.
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Will our Club Web site still be linked from the International site?
All previous club Web site links have been added to the new club locator, Find A Club, within the redesigned Kiwanis.org. For now, district and division sites are not needed on the public site as they would be confusing to a non-Kiwanian.
We are working on an automated system that lets users submit a new site link request or Web address update to the Find A Club feature, similar to the old process. Likewise, we are working to ensure global capture of this data into our database and Web sites. For now, you can contact us about your clubs new site.
We apologize for the inconvenience and thank you for your patience.
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Why doesn’t our updated club meeting time/place show in the Find A Club section?
We will be uploading (updating) club information and meeting time/place changes every two weeks. Once our new system is complete, that frequency will shorten and eventually be shown in real time (with the Web sites talking directly to our database). Thanks for your patience as we improve this system.
If you have recently formed a new club, your club’s information may not have been processed yet, and therefore, has not been added to the database in time for the latest upload/update. Please check back.
All other questions about the Find A Club section can be sent to the International office.
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My district’s current contact information is on their Web site. Can I find a link to my district’s Web site on KiwanisOne?
Absolutely! From the Member Resources tab:
Click the About Kiwanis navigation link in the left column.
Scroll down the overview page to the Districts of Kiwanis link.
Click it to open Contact Your District page.
Click a link to either Browse by US Districts or Browse by Non-US Districts.
This opens a complete list of districts and links to their Web sites. Remember to bookmark the Contact Your District page if you frequently need access to district information.
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